MobileHelp Classic Monthly Reviews

4.8 Rating 186 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Ruth S S****
Verified Reviewer
I have begun to feel “safe” again. A good night’s sleep is very good!
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Posted 3 years ago
Debbie Ge****
Verified Reviewer
It is very reliable great servivice
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Posted 3 years ago
Carol Yarusi****
Verified Reviewer
I am very happy with the range of service. We were in the parking lot when the button was accidently push. We were contacted very quickly.
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Posted 4 years ago
Barbara Ruz****
Verified Reviewer
This is an excellent product. Nicely priced, and makes me feel safe. Thank you
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Posted 4 years ago
Barbara Ruz****
Verified Reviewer
This is an excellent product. Nicely priced, and makes me feel safe. Thank you
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Posted 4 years ago
Every time I have called them they have been very helpful and friendly.
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Posted 4 years ago
Have had Mobile Help for a year (May 2019-May 2020) for my dad. Mobile Help told us the Fall Detection Pendant was very sensitive... and they were right. Laying it down on the table set off the alert, dad did not respond to the Base Station, so they called a neighbor and 911... impressive. Since then, we've tested it every 3 months by dropping it on carpeting or by pressing the button, and Mobile Help responds on the Base Station within seconds. They recently sent us an updated Fall Detection Pendant and called to make sure we received it. Customer Service is very helpful. After a year, Dad only wanted the regular wrist button, not the Fall Detection Pendant. I called Customer Service and they gave concise instructions on how to return the Pendant and refunded part of our monthly Fall Detection Payment before I returned the actual Pendant. For a year, have used their Customer Service more than the alert button and am very happy with their service.
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Posted 4 years ago
I am very satisfied with the choosing of MobileHelp for our daughter who is on Hospice. I feel much more secure knowing there is help at the push of a button. The company was great to work with, and would recommend it to anyone.
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Posted 4 years ago