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MobileHelp Duo Annual Reviews

4.8 Rating 682 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Tracy Do****
Verified Reviewer
Whenever I’ve called I’ve received great customer service. My mom is very happy with her mobile help device.
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Posted 5 years ago
I don't like any company that bothers me after our business is completed.
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Posted 5 years ago
this has been a wonderful thing for my mother and customer service is excellent thank you
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Posted 5 years ago
Margaret Ku****
Verified Reviewer
It was outstanding. So glad to have made this step. Hope I will never have to use it, but makes me feel so much more secure. Easy set up. Comfortable wrist band.
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Posted 5 years ago
Renee Hol****
Verified Reviewer
I was very pleased by the service of Mobile Help. Thank you. Renee Holzman
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Posted 5 years ago
Have had MobileHelp for only a short time. Hope I never have to use it. However, they have thought of everything. I can use it in the bathroom, golf course, shopping, absolutely everywhere I go. My family and I feel safe. I know help is always near. This is the BEST BUY for my money.
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Posted 5 years ago
The customer service was frustrating as I received a phone call daily until completing the purchase regardless of stating that I needed time to go over the details with my dad whom the system was purchased for. The system itself was easy to set up and has provided a sense of security for my dad and me given his current living situation.
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Posted 5 years ago
William Sie****
Verified Reviewer
My 95 year old father in law started falling quite frequently, so I checked into several systems and decided on MobileHelp. 3 days after I installed the unit, I got a call at 4:50am saying the alarm had gone off and EMTs had been dispatched. He woke up and was not feeling well, pushed the pendent button and less than 15 minutes was on his way to the hospital. Diagnosis-congestive heart failure. MoblieHelp was very prompt in their response, their equipment performed as advertised and the people are very professional. Even though we purchased the system for his falling, MobilHelp’s quick response greatly increased his chances for survival. I highly recommend them.
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Posted 5 years ago