MobileHelp Duo Quarterly Reviews

4.8 Rating 216 Reviews

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Betty S And****

Verified Reviewer

“Thank you for all your help which has resulted in me feeling much more secure in my life. I am going to be 93 in a couple of months and I live alone and I now have the feeling that I am much safer in my situation than I was before. Your service for getting me started was excellent and everyone I have had contact with has been very helpful in getting me started. Thanks to everyone for your help.”

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Posted 5 years ago

Susan And Bob Ca****

Verified Reviewer

“I feel as though "help" is available at the push of a button. I wear my necklace day and night wherever I go. My husband carries his watch as well. We havn't had the need to "push the button." But it's comforting to know we can.”

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Posted 6 years ago

“When setting up the Mobile Help system the people on the phone were very informative and helpful.”

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Posted 6 years ago

“Every single person who I spoke with at MobileHelp was friendly, helpful, courteous and easy to understand. I dealt with two other alert system companies before my sister chose MobileHelp. I cannot begin to express how much more I enjoyed dealing with the customer service people at MobileHelp.”

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Posted 6 years ago

“Great that one doesn't need to connect to phone line. And the fall button makes me feel extremely secure. On several occasions I accidently set it off and the response was immediate. Great service.”

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Posted 6 years ago

Noreen A****

Verified Reviewer

“amazing csr's ..patient.. explained in detail every question... even when I did not know how to ask it. THEN .. they call to check up to make sure I am satisfied or have any additional questions! Who does that ??? They helped me understand the product better ( I was frustrated with myself for not understanding) But, they were never condescending or short tempered or impatient. Obviously, I cannot say enough good things about them.”

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Posted 7 years ago

Joyce Cant****

Verified Reviewer

“I've only had the unit a couple of weeks , but it makes me feel a lot safer at home or away.”