MobileHelp Duo Quarterly Reviews

4.8 Rating 216 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Cheryl Med****
Verified Reviewer
Very helpful with everything.
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Posted 2 years ago
The company's employees that I have dealt with are kind, efficient and knowledgeable. The equipment is awesome and when I had a problem with one of the devices I was told a new one would be sent. I feel the equipment is a good value for the price.
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Posted 3 years ago
Jo Anne Mo****
Verified Reviewer
While I do not expect to fall, and no one does. It was a little worrisome that I might until I got my necklace. Now I know that help is on the way soon. Customer service is the best! They should give classes to business about how to treat a customer. There is nothing they did not think of for me.
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Posted 3 years ago
Received my DUO system in record time. I was very happy on how easy it was to set up and executing the Test Proceedure. The test was sucessful and I am looking forward having this system around due to the various hours my Son and Daughter work during the week. I am 72 going on 73 and this will give me the confidence and the safety while they are at work. I also recommend the lockbox so if there is a situation and the EMT's are called then you will not have to pay for a broken door or window after the emergency has passed
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Posted 3 years ago
Marcia Sle****
Verified Reviewer
As a new customer I was surprised at the level of relief and security I feel wearing my fall and mobile button. The equipment is easy to use. From my first call of inquiry (called the companies) , the staff is helpful and knowledgeable.
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Posted 3 years ago
Gerry Ande****
Verified Reviewer
I COMPARED SOME OTHER EMERGENCY HELP COMPANIES AND YOUR PROMOTION AT THAT TIME YOU GAVE ME THE BEST DEAL. JOHN CAT WAS VERY HELPFUL AND EXPLAINED EVERYTHING VERY CLEARLY. HE WAS VERY PATIENT AND THOROUGHLY.
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Posted 3 years ago
Richard Alag****
Verified Reviewer
Best value for money. Compare and you’ll find out why I’m happy with. My set up
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Posted 3 years ago
Bonnie T****
Verified Reviewer
Really like the simplicity of setting up equipment. The ease of use. The motion device is taking some getting used to. So easy to set off.
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Posted 3 years ago