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MobileHelp Duo Semi-Annual Reviews

4.8 Rating 217 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

I am pleased with the service. My only complaint is that the necklace is not easy to wear. The first time I wore it I bent over to get something from a cabinet and it said that I had fallen. The second time I wore it I leaned toward the table and it recorded that I had pressed the button so the length was inconvenient. Now I wear the wrist band.
Helpful Report
Posted 5 years ago
So far service has been fine. Everything was delivered as promised by Carmelo. The system was easy to set up and testing went well. I have not had to use the system, but have had no problems with it.
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Posted 5 years ago
So far service has been fine. Everything was delivered as promised by Carmelo. The system was easy to set up and testing went well. I have not had to use the system, but have had no problems with it.
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Posted 5 years ago
Erin Kieszko****
Verified Reviewer
poor not in the sense of service because my mom never assembled the device during the time she had it, but when I returned the equipment because my mom did not want it any longer the refund was so incredibly low it was ridiculous.
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Posted 5 years ago
Kathleen Ham****
Verified Reviewer
I feel more secure knowing I can get help. Daughters like the concept
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Posted 5 years ago
Bettylou Stea****
Verified Reviewer
It's new to me and I really haven't had to use it yet, but I feel better knowing I have it.
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Posted 5 years ago
Joseph G****
Verified Reviewer
The personnel from my initial contact to help in setting up the system and answering my questions were very friendly, informative and helpful.
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Posted 5 years ago
I've only had MobileHelp a short time, but I feel greatly reassured at having the unit "looking" out for me. All the Customer Service Representatives are very professional, but compassionate and caring, too. I'm very glad I choose MobileHelp to be my silent "watchdog" during my later years in life.
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Posted 5 years ago