MobileHelp Solo Quarterly Reviews

4.9 Rating 193 Reviews

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Cynthia Duch****

Verified Reviewer

“We have only used this for a month but when we have accidentally set it off the response was immediate. The people who answer the call are extremely nice and professional.”

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Posted 4 years ago

“I was impressed with Mobile Help. When I found out that my Apple Watch was all set up for an emergency call,I decided I didn't two life lines. I returned the Motel Help. today. --Verla Lucas”

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Posted 4 years ago

“I called twice yesterday with questions. Both representatives were patient and knowledgeable, and my questions were answered completely.”

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Posted 4 years ago

Karen Cu****

Verified Reviewer

“Quick response when button is pushed.”

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Posted 4 years ago

“I've only had the MobileHelp a short time, replacing a competitors that I was not happy with. Tested as suggested and it responded as advertised. Accidentally triggered the fall alert, sorry about that, the false alarm was well received. The thoroughness of MobileHelp's setup is simply outstanding. The only thing I would like changed is to have two way communication with the pendant. Maybe a future modification ?”

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Posted 4 years ago

Elizabeth B****

Verified Reviewer

“I spoke with Evelyn and she was so helpful in helping me understand questions I had and changes I needed to make to my account. very good customer service.”

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Posted 4 years ago

“I am completely satisfied so far wit Mobile Help. I sent the fall button back because when I was taking a shower you somehow got a signal that I had fallen. I had not hit it against anything or pushed the button to cause the alarm. When I got out of the shower i was getting a message on my answering machine. By then it had been long enough that i had not responded (because i was in the shower and didn't know anything was going on) that you had notified everyone. The ambulance came and it was totally unnecessary. I notified you as soon as I could that it was a false alarm. I decided if it was that sensitive I did not want it so I called and canceled. I appreciate that you sent me the padded envelope and I mailed it back to you.”

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Posted 4 years ago

Kathy Ga****

Verified Reviewer

“I have only had the device for just about a month but so far so good. I have worn the pendant in the pool and also the wrist item. they waterproof and the pool has not bothered either one of them. SO FAR I am very happy with this company, we'll see how the next few month go.”

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Posted 4 years ago