MobileHelp Solo Quarterly Reviews

4.9 Rating 193 Reviews

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Fred Brat****

Verified Reviewer

“I now feel safe when I'm away or home alone. This is a terrific service & the free lock box for my door is wonderful.”

Helpful Report

Posted 5 years ago

“Free lockbox; totally patient and informed personnel to deal with (no such thing as a silly question); the "feel" and convenience of the Solo system; the guidance offered so that, in the event of need, the system will function seamlessly”

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Posted 5 years ago

“So far everyone at MobileHelp has been very pleasant and well-informed. I am a new customer and will come back again to review once I have some experience with how well things are working out.”

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Posted 6 years ago

“Customer service has been very helpful and pleasant to deal with. Thankfully I haven’t had any emergencies yet, but on test the equipment works well and is giving me peace of mind.”

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Posted 6 years ago

“As I've fallen over 5 times this year alone (although, so far haven't fallen lately). Relieved since receiving the device from MobileHelp. Thank goodness, I haven't fallen lately. I've only been a part of the "MobileHelp" family for about a month. In fact, the only time I pressed the button for help was when I first received it and that was only for "testing" purposes. So, happy to have this!!”

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Posted 6 years ago

“Only been using for month or so but compared to other services this seems to work best for me. Like the fact that the mobile unit is small enough to be convenient. Love to reminder door hanger.”

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Posted 6 years ago

Nancy Carol Urr****

Verified Reviewer

“I HAVE NOT USED MOBILEHELP YET-THANK GOD- BUT IN TALKING TO MOBILEHELP STAFF OVER THE PHONE I HAVE BEEN IMPRESSED WITH THE ATTITUDE IN ANSWERING ANY QUESTIONS I NEEDED TO HAVE ANSWERED ABOUT THE MOBILEHELP SYSTEM. I ALSO LIKE MY WRISTBAND AND OTHER DEVICE THAT I HAVE TO RE-CHARGE. IT IS A GOOD AND SIMPLE SYSTEM TO USE.THANK YOU.NANCY C. URRASIO”

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Posted 6 years ago

Karen Jenn****

Verified Reviewer

“I will be just beginning with them this month. However, just in my dealing with the staff, I have been please. There is no high pressure selling, just straight forward. I look forward to receiving services and equipment~”

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Posted 7 years ago