“You say you have 99% coverage but the signal strength is not very strong hence some apps or software are taking a while to load!
It takes you nearly 3Days to dispatch a SIM card and over another 3Days; if you are lucky, to deliver the SIM card! The first one dispatched has never turned up!
Your procedures for setting up an account or app, don’t work went your SIM card doesn’t arrive; as the one time pin is text to your new mobile number but no SIM card mobile not working!”