“When I purchased your SIM, it is very difficult and lengthy process to se it up and ready to use, it took more than 1 hour to go through all installations, verifications, emails verifications and so on.
On other hand, when I try to use my data, you try to slow me down, many times.
When I used nearly half of my data allowance I was receiving messages that I reach 80% of my data usage plan, so you have chaos in your databases.
When I try to cancel my account and stop my debit card to by charget on your website or app, it was impossible, it entered in loops of "chose you next plan" instead of clear steps to remove my card from your system and close the account.
My experience was awful and I'm happy, I'm out of your services and billing.”
“I always buy my phones outright so lookbfor good sim only deals the id mobile deal was best around sim activated in minutes constant comms received regarding switch so smooth experience based on 3 network which is best in my area with 5g speeds over 10 times higher.than o2”
“I was very skeptical about changing my SIM to iD Mobile but it seems to be working amazingly so far and I'm very happy with it ☺️ I thought my service would be very bad and slow but it is actually very good.”
