Hello Richard
Thank you for your review
I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause.
I’d like to assist you today and help provide a resolution, however you were unable to take my call, as a result, I have sent you an email so we can discuss this further.
I look forward to hearing from you.
Roshni | Mobiles.co.uk
“Terrible, SIM card was sent out via Royal Mail and I have not received it. Phone now cut off from previous supplier which is a disaster as I need it for work.”
“iD Mobile - 40GB 24 months £4/month after cashback. No issues with ordering. eSIM arrived quickly. Was the best deal available with cashback by redemption. Gave 4 stars because the cashback by redemption process seams a bit outdated. Why send cheques out in the post these days when others do bank transfer. Get with the times. Apart from that very happy so far. Let’s hope the cashback by redemption process goes without issues.”
