“I have been so happy with my breathalyzer. It helped me to build trust with my loved ones and get my daughter back to me. It is no big deal just to take a breath sample.”
“BACtrack customer service is very responsive and quick to help. The only downside is that when I tried one day to schedule random testing, I never received the notification, and the app isn’t listed in my apps to check notification settings, so it looks as if I “failed” a missed text.”
Hello! We are happy that you are satisfied with our customer service. Please do not hesitate to reach out to us if you are having any issues with your device or app as we would be more than happy to assist.
“Das Gerät und die Idee ist super. Leider funktionieren die Mitteilungen per sms in Europa nicht. Und noch schlechter: wenn der Monitor Zufallstests anordnet funktionieren diese in Europa ebenfalls nicht. Somit kann man das System leicht überlisten. Ich kann z.b. ein grosses Bier trinken. Nach 3 Stunden eine Messung durchführen. Diese ist dann "negativ" und dann wieder ein Bier trinken. Nach weiteren 3 Stunden eine Messung und wieder ist sie negativ. So betrüge ich meinen Monitor bereits seit 2 Monaten. Sobald die durch den Monitor angeordneten Zufallstests in Europa auch funktionieren, kann ich das Gerät absolut weiter empfehlen.”
“I can't tell you how much this service gives me peace of mind knowing that I can record my sobriety and it keeps me accountable. Sometimes just saying your sober isn't enough for some people when you are first in recovery, but I can humbly record myself 3 times a day or more as I choose and feel good about it. That way, if the issues arrives or I need *proof*, it's right here! Thanks BACtrack.”
“BACtrack really has changed my life for the better. Its helped me be more responsible and to become sober, not only for myself but for my family and friends. It’s super easy to use and easy to adjust to your schedule. The best part about it is that it requires the bare minimum of time each day to blow in the device and get immediate results back. It’s helped me overall to make better choices and it’s extremely easy to use.”
