“I've used MyPurmist products for nearly 10 years. Recently, I upgraded to the new "Hands Free" model. It's a great product and an wonderful upgrade. However, after a few weeks of use, I experienced a problem with the unit. I contacted Customer Support. They had me try a couple of techniques to get the unit working properly. After a few days of working on it, they recommended they send me a new unit. The device they sent works perfectly. Thanks MyPurmist!”
“We have the warranty on the Cordless Ultrapurse steam inhaler that my husband uses every night. We also get the automatic shippment of the water that goes in the machine. His stopped working and I contacted the company and they replaced his machine very quickly. We are every happy with the process.”
“I’ve been using the PurMist Personal Steam Inhaler, and it’s been a game-changer for my congestion and dry sinuses. It heats up fast, is easy to use, and the cordless design makes it super convenient. I love how soothing the steam feels, especially during allergy season.”
“Great customer service from Mypurmist! I was bummed when a new Mypurmist unit I purchased started malfunctioning after only a few uses. However, after reaching out and explaining my issue, Mypurmist promptly sent a replacement unit!”
“We had a small issue with our Purmist inhaler. After contacting customer service they responded very quickly and issues a replacement the same day. They also informed us once the product was despatched. I felt the customer service was excellent and one of the best I've had.”
