Wood Counter Height Bar Stool Flax Reviews

4.7 Rating 113 Reviews

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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“Very good service.”

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Posted 7 months ago

“These bar stools are beautiful and tie my apartment together very nicely!”

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Posted 7 months ago

“These are good chairs for the price. Was pretty straightforward to assemble once you get done with one. They do wobble a bit but once you sit on it they don’t shake as much. Not a big fan of the color from the website vs what it actually is. Overall good chairs.”

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Posted 7 months ago

“It’s beautiful however I couldn’t assemble it because it was missing a piece so they sent me a new one (still waiting to come in) but from what I’ve seen with the one I got seems very beautiful, just can’t wait to be able to assemble it and see it all finished!”

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Posted 7 months ago

“I ordered 3 of these stools and each of them wobbles severely, despite following the instructions exactly. They are cheap looking and the color as shown on the website is not representative of the product. Customer service is completely non-existent as I have reached out 3x without any response. I was really excited to receive these and they turned out to be a complete waste of money. Borderline fraudulent for the company to not honor its return policy and I will dispute the charge with my CC company if I continue to not receive a response.”

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Posted 9 months ago

Hi there, I'm sorry to hear about this poor experience with your new stools. I want to reassure you that we stand behind the quality of our furniture, and we're happy to honor our Lifetime Warranty when our items arrive in less-than-perfect conditions. We've already got back to you via email to provide you with some options and make this experience right!

Posted 9 months ago

“I had never seen/used Nathan James furniture before, so wasn't sure what to expect. In fact, we opened/built just one stool at first to make sure we liked it enough to open the other 4. Luckliy, it passed the test! These stools are low-profile enough to keep a seamless line with the island - but have a high-enough back to be comfortable. The fabric is attractive, but has enough detail that it seems like it will be forgiving against my 2 and 6yo's efforts. (Will attempt to attach a photo, upload form currently not working.)”

1 Helpful Report

Posted 10 months ago

“These barstools look beautiful in my kitchen! We are really happy with them. The hardest part of putting them together was leveling them. It’s a challenge! We had a few minor issues with missing parts and a marking in the fabric and the company was absolutely awesome to help.”

1 Helpful Report

Posted 10 months ago

“These barstools were exactly what I was looking for! Really good quality, easy assembly, and exceptional customer service.”

1 Helpful Report

Posted 10 months ago