Faux Leather Woven Counter Height Bar Stool Black Reviews

4.8 Rating 28 Reviews

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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“we have only assembled 1 chair so far...waiting for table to be available before assemblig all of them. one chair has many scuffed areas on the frame, white lines visible between pieces of frame, no care instructions in the box. how are you supposed to clean the faux leather? dust quite visible on the faux leather.”

Helpful Report

Posted 11 months ago

We're so sorry to hear that your chair didn’t arrive in perfect condition. That’s definitely not the experience we want for our customers. We understand how important it is to have clear care instructions. We also want to ensure you're happy with your full set once your table arrives, so please don’t hesitate to reach out if you need any further assistance. We’re here to help!

Posted 11 months ago

“They are nice stools, and fairly easy to assemble. I ordered four of these stools from Home Depot. One of them was defective. i immediately contacted Nathan James and explained the problem and shared a photo of the chair showing the defect. They were very responsive and said they would be sending me a new stool to the Home Depot where the others were purchased and picked up from. This was before Christmas. I received an email from Nathan James saying that the new stool was delivered to the Home Depot, but Home Depot doesnt have it. I have reached out twice to Nathan James and they have not responded. i am very disappointed. Maybe someone will read this and reach out to me. Update: Nathan James customer service is the best. they sent me a new stool. i love stools. i would not hesitate to buy them again, and i will defintely keep them in mind when looking for other furniture and household items.”

Helpful Report

Posted 1 year ago

“Great quality and well made. No trouble at all with assembly. Love this product!”

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Posted 1 year ago

“I have been looking for bar stools to replace our current ones for years! I wanted ones that had a back so my littles didn’t fall off. I didn’t want swivel so the kids didn’t break them, and I wanted one that didn’t gather dust and were hard to clean. These bar stools hit all the criteria I was looking for!! I love how they look, they have a back, so stylish and are super easy to clean. We ordered three and one was missing a part to the chair. I contacted customer service via phone and they were so kind and quick to respond. They sent us a new chair and I got it within a couple days. They then emailed to make sure I got it and that the new one didn’t have any problems. I have never had such amazing customer service. This is our first purchase with Nathan James but definitely won’t be the last.”

1 Helpful Report

Posted 1 year ago

“Love the look of the chairs against the counter. So many color choices.”

Helpful Report

Posted 1 year ago

“Love this barstool and use it in a lot of my projects. I feel like it looks high end, and it’s very reasonably priced. I wish I could give it a half star, over all I give this a 4.5!”

Helpful Report

Posted 1 year ago

“Lovely stools!! Assembly was super easy! The instructions were very simple. I had an issue with one stool and it was resolved quickly. The level of customer service was superb. I highly recommend Nathan James!”