5-Shelf Ladder Bookshelf White Gold Reviews

4.7 Rating 59 Reviews

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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“I haven’t set this up yet but I had ordered the dresser and it is so many steps‍♀️. Not easy to put together at all. Disappointed as took so much time and isn’t totally solid as I had hoped.”

Helpful Report

Posted 3 weeks ago

Hi Leann! We’re really sorry to hear that the assembly process has been overwhelming. 😞 We can absolutely understand how frustrating it must feel to put so much time and effort into building something and still not have it meet your expectations. We really aim to make assembly as smooth as possible, but we know that sometimes things don’t go as planned—and that can be incredibly disappointing, especially when you’re looking forward to getting everything set up just right. Your time is valuable, and we truly appreciate you giving our product a chance. We want to make this right, so someone from our Customer Happiness Team will be reaching out to you directly to help. Whether it’s a specific issue with a part, or if you’re open to alternative solutions, we’re here to support you every step of the way. Hang in there—we’ve got your back!

Posted 3 weeks ago

“This shelf is absolutely beautiful and adds such an elegant touch to our living room”

1 Helpful Report

Posted 9 months ago

“Best quality i highly recommend it ..”

Helpful Report

Posted 10 months ago

“This is the second one I ordered for my daughter's room. We decided we wanted a little more storage space. I was bummed that the new ladder shelf didn't line up with the previous, identical shelf purchased. The top shelves were level but each shelf going down, there was a greater gap each time. We ended up just separating the shelves and you can't notice that they are not level with each other.”

1 Helpful Report

Posted 10 months ago

“I bought the 6 and then wasn’t sure, so bought the 5 shelf to which my husband immediately convinced me the 6 would be too tall or too much for our 6 year old, so I reached out to Customer Service and requested it be cancelled and hopefully before it shipped. They responded within 1 business day, refunded the 6 shelf and I was missing my 5 shelf confirmation, they ensured I received that as well. This was my first interaction with Nathan James and I was very impressed with the online help. 5 shelf arrived and it was very simple to put together, no damage to the product and my daughter loves it in her new big girl bedroom!”

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Posted 11 months ago

“This bookshelf is perfect especially for a small room needing storage. It actually does not take up floor space yet gives you tons of added space to put your items on with baskets or picture collection, books or whatever!”

1 Helpful Report

Posted 1 year ago

“Quality is good. while I’d hoped it was more brass it is truly gold. Nevertheless it works, seems sturdy and was super easy to assemble. 10/10 would recommend.”