5-Shelf Ladder Bookshelf White Gold Reviews

4.7 Rating 66 Reviews

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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“Beautiful and easy to put together!”

Helpful Report

Posted 2 months ago

“I lam pleased with this purchase. I think it looks great in our space and was easy for my husband to put together.”

1 Helpful Report

Posted 3 months ago

“Love the quality of this shelf! Easy to install”

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Posted 3 months ago

“I had a small issue with the bookshelf I ordered, but I was so impressed with how quickly the company handled it. They responded immediately, even on a weekend and had a replacement sent out right away. It’s rare to see such fast, attentive customer service, and I really appreciate how easy they made the process. Excellent service and care for their customers!”

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Posted 3 months ago

“Perfection Displays all my favorite things and pictures Stunning add to our Living Room”

1 Helpful Report

Posted 4 months ago

“This shelf is exactly what I was looking for something heavy duty, and something that would look great in my workout space. I rated it 4 stars just because the paint on the shelving didn't seem like amazing quality. Otherwise very happy with my purchase.”

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Posted 6 months ago

“This is just what we needed for our daughters room! It is great quality and easy to put together. Very sturdy!”

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Posted 7 months ago

“I haven’t set this up yet but I had ordered the dresser and it is so many steps‍♀️. Not easy to put together at all. Disappointed as took so much time and isn’t totally solid as I had hoped.”

Helpful Report

Posted 9 months ago

Hi Leann! We’re really sorry to hear that the assembly process has been overwhelming. 😞 We can absolutely understand how frustrating it must feel to put so much time and effort into building something and still not have it meet your expectations. We really aim to make assembly as smooth as possible, but we know that sometimes things don’t go as planned—and that can be incredibly disappointing, especially when you’re looking forward to getting everything set up just right. Your time is valuable, and we truly appreciate you giving our product a chance. We want to make this right, so someone from our Customer Happiness Team will be reaching out to you directly to help. Whether it’s a specific issue with a part, or if you’re open to alternative solutions, we’re here to support you every step of the way. Hang in there—we’ve got your back!

Posted 9 months ago