Hi William,
I'm really sorry to hear that your camera isn't working. If you'd like to reach out to our support team at shop@naturespy.org, we'd be more than happy to help you troubleshoot the issue and get your camera up and running. We can sort problems pretty quickly!
“Video quality is excellent. Set up with the app is not as intuitive as it could be. Has to be set up very close to the area watched. Overall very good.”
“Great camera very easy to use. Quality of the video is amazing. The app took a little bit of getting use to but absolutely fine once you've figured it out. Will definitely look to get another one.”