“I love the knives and they are extremely useful and efficient. The high portion of carbon in the blade, as it can rust, makes me cautios to recommend.”
“Excellent customer service. Responsive, attentive, clear in communications, quick turnaround. Highly recommend both their products and customer service.”
“We are normally huge fans of New West KnifeWorks and own several custom and shop knives. However, in this instance, we were disappointed. We ordered an engraved kitchen knife as a gift for our daughter and son-in-law, but it arrived unsharpened. After returning the knife and waiting for it to be fixed, we only received the sharpened knife back. A small token of appreciation or goodwill for the inconvenience would have gone a long way in restoring our loyalty.”
“Incredibly fast turnaround. All 3 of my knives were sharpened and sent back to me in just over a week. They’re razor sharp again just like when I bought them.”
