Aloha,
Thank you for taking the time to review the OluKai Men's Moloā Slippers. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“I love OluKai, and their customer service is the best! When I saw their slippers were on sale at Christmas, I bought a pair for the whole family. I did have to return a pair for a larger size (Their slippers don't come in half sizes). Another set had a defect in the color. The Right slipper was much darker than the Left. OluKai sent us a new pair without the hassle of returning the defective set. All they required was a few pictures of the defective set. OluKai definatly put customer satisfaction first!”
“Great slippers, nice and warm and no slipping. I wear a size 10 and like them wide, so I bought an 11 and it is still really tight. They do not run wide at all. Make sure you go up by 2 sizes for them to fit perfect.”
