Aloha,
Thank you for taking the time to review the OluKai Men's Moloā Slippers. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“I love OluKai, and their customer service is the best! When I saw their slippers were on sale at Christmas, I bought a pair for the whole family. I did have to return a pair for a larger size (Their slippers don't come in half sizes). Another set had a defect in the color. The Right slipper was much darker than the Left. OluKai sent us a new pair without the hassle of returning the defective set. All they required was a few pictures of the defective set. OluKai definatly put customer satisfaction first!”