Aloha Shana! Mahalo for reaching out to OluKai! We are sorry to hear that the Kīpe‘a ‘Olu sandals are too small for you. Our customer service team would be more than happy to assist you with starting an exchange or return, so you can try out a different style that may be a better fit. You can reach out to us through our contact on www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“This was the easiest and best customer service experience I’ve been through with a product. My sandals broke 3 months after buying them and olukai did not hesitate to send me a new pair, headache free. I have been an olukai supporter since 2016 and will be forever.”
“They are beautiful and comfortable. Sadly, I can only wear them for dinner parties or as slippers, not for walking. The heel is too flat which causes knee problems for me. This being said, your product is of very good quality. Wish my knees were younger but on the other hand, they make very pretty slippers!”
“Super comfy but a little loose for my skinny feet. It would be nice if the sandals came in 1/2 sizes.
Overall I am extremely happy with the quality of the shoe and would recommend OluKai based on comfort and quality.”
Aloha Alissa,
Thank you for taking the time to review the Olukai Women's Kīpe‘a ‘Olu Sandals. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“Bought these for my wife and she loves them. Very comfortable and size was perfect. I own three types of your flip flops and they are the best I've ever owned. Thank you for making awesome products. Forever customers Roy and Brenda.”
