“I love the style of these and the colour. I wish you would do a wider width as so many people have wide feet. They do stretch slightly but would be better a bit wider. The arch support is essential for me also and that’s the main reason for buying them. Also half sizes. I’m a 6.5 and bought a 7 which was too big so exchanged for a 6 but 6.5 would be better.”
Aloha Shana! Mahalo for reaching out to OluKai! We are sorry to hear that the Kīpe‘a ‘Olu sandals are too small for you. Our customer service team would be more than happy to assist you with starting an exchange or return, so you can try out a different style that may be a better fit. You can reach out to us through our contact on www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“This was the easiest and best customer service experience I’ve been through with a product. My sandals broke 3 months after buying them and olukai did not hesitate to send me a new pair, headache free. I have been an olukai supporter since 2016 and will be forever.”
“They are beautiful and comfortable. Sadly, I can only wear them for dinner parties or as slippers, not for walking. The heel is too flat which causes knee problems for me. This being said, your product is of very good quality. Wish my knees were younger but on the other hand, they make very pretty slippers!”