“I bought this for my wife for Valentines Day. Sadly I bought from the outlet to save about $45, and was unable to return it at all when it didn’t fit (it was too big for her, even though I ordered her size). Didn’t really work that well either, and all she could feel was heat on the neck. I desperately tried to convince the company to let me exchange it for another size, even offering to pay the non outlet price for a new one, plus any shipping. Not to be, I’m stuck with it.”
“I bought from the open box deal to save a few $$. Now I am bummed because I have a vest that does not fit and Ororo won’t exchange it for a different size.”
“Bought this gift as a valentines day gift for my wife and she absolutely loves it! It came just in time, right before that big cold snap hit the mid-west. She wore it all day everyday! The multiple heat settings were also benefit as she could adjust it to her comfort level as needed.”
