“Jacket is very comfortable and cozy. I bought it too large because I wear so many layers. I will purchase my third jacket in a smaller size. I work in a cold office and the jacket is just what I need. Customer service responded rapidly and replaced a defective battery, no questions asked. Great service. Great product.”
“My wife loves hers and wears it a lot (even in Costa Rica). She gets a lot of comments from curious people everywhere she goes. But the battery has died just over a year. So warranty is up and they are not cheap to replace.”
“I had to order a new battery. I think it’s poor manufacturing that a battery dies, not rechargeable, in 10 to 11 months. And without you standing by your product.”
“I messed up and sent it to my old address but I'm assuming it was as good as my last purchase. I'm incredibly happy with the vest I previously ordered and have recommended your company to anyone remotely interested in heated clothing. I'll only be buying your products from that point on. Keep up the good work, I'll be buying another back up battery when I have the chance. Take care.
Derek”
“I purchased a second battery because I love my vest and wear it all the time! Just wanted to have a back-up battery so I didn't have to worry about charging. The vest has 3 temps and could not be more comfy.”
