“I purchased an extra battery and I love it. I’m knocking off a star because when it got lost in shipping the customer service woman was so rude that I had to ask for the supervisor.”
“I love these batteries. I've had my first one for two years, and it still holds a charge like it's brand new. Now that I have two of them, I'll be extra prepared for those brutal below-zero spurts in the winter!”
“Jacket is very comfortable and cozy. I bought it too large because I wear so many layers. I will purchase my third jacket in a smaller size. I work in a cold office and the jacket is just what I need. Customer service responded rapidly and replaced a defective battery, no questions asked. Great service. Great product.”