“I love my heated vest. I use it for a warm layer under my jackets for golfing and motorcycling. It provides great warmth and the battery last several hours, expecially on the medium and low setting, which is the main settings I us. So, all was good for 2 cold weather seasons (about a year and half). Then the battery died into the second cold weather season. I know the battery has a one year warrenty, but I was hoping to get a little longer lifespan out of my battery than 2 seasons. I called Ororo and said that since it was out of warranty all they could do is give me $10 off on a new battery. The website states that you should get up to 800 charges out of your battery, I problably got maybe 30. I guess I was wishing for a better battery llifespan and better product backing. I did buy another battery for my vest... hope this battery has a better lifespan than the last one.”
Hi Tony, thank you for sharing your experience. We're happy to hear your heated vest has kept you warm during golf and motorcycling, but we're sorry that your first battery didn't last as long as expected. Please note that battery lifespan and runtime can vary depending on charging habits, storage conditions, heat settings, frequency of use, and overall usage environment. To help maximize the life of your new battery, we highly recommend checking out our battery maintenance guide blog: https://www.ororowear.com/blogs/story/how-to-store-and-maintain-your-heated-clothing-battery-during-the-off-season. If you have any other questions or need further assistance, please don't hesitate to reach out to our customer support team at support@ororowear.com.
“The battery for my Ororo vest was not working correctly. I reported this and was given instructions on how to return the battery for assessment and I included additional information about the problem. Shortly after mailing, I received a message that I was to receive a new battery which arrived in a short period of time. The new battery is working fine. I was happy with the prompt, courteous service and the positive resolution to my problem. I love the vest and would definitely recommend this product.”
“Recently ordered an additional battery for my husband's heated coat. He loves this coat (that I bought for him in 2024 for Christmas). It keeps him toasty outside and inside when it's chilly. Very stylish coat, comfortable and easy to use battery attachment area. We give this a 5 out of 5 stars! Thank you!”
“This second battery is to extend the service time for my heated vest. I got my vest for Christmas 2025, and have worn it almost every day since. I love it!
I have shown this item to many people, because I am so happy with mine, and I have already sold five additional vests, or jackets, because of my use of this item.
I just wish Ororo had some sort of rewards program, but alas they don't, yet?”
