“I like the small compact battery it seems to work well. I do wish it charged a little faster. I didn't like that it didn't come with a cord. I have Type C cords laying around so this wasn't a big issue for me, but sometimes I like to have specific cords for what they're intended for. I do think a flatter battery would be better becuase it would feel as bulky.”
“I have several Ororo heated things - I don't always remember to turn them off; DUH
Great to have this spare that will cover my missteps -- Recommend a charged spare for everyone”
“The heating coils are so small, very disappointed and they don't heat up much. Maybe if you manufactured it in America it would be better quality, instead of China junk.”
Hi Patricia,
We're sorry this didn't provide the warmth you expected and for the unpleasant experience. This isn't what we want for our customers.
We do offer a 30-day return and exchange policy for eligible items. We'll also share your feedback with our product team as we continue improving. If you have any other questions, please feel free to contact us.
“I don’t typically write reviews but I was very disappointed with this product. It will not last through my shift. My comparison, the off brand one I got from Amazon lasts 2 shifts and was half the price.”
Thank you for sharing your feedback. We’re sorry the battery runtime didn’t meet your expectations.
Battery life can vary depending on factors such as the heating level, outside temperature, and usage conditions. You can find more details on what may affect battery runtime here: https://help.ororowear.com/article/cyhjoj32af-why-does-my-battery-run-out-so-quickly
If the runtime still seems shorter than expected after checking these factors, please feel free to contact our support team at support@ororowear.com, and we’ll be happy to help look into it further.
“So far these batteries work well. However, they are rather heavy to carry around. Since they only last a couple of hours at most, I typically bring at least one or two extra ones with me and that adds a lot of weight to whatever I'm carrying already.”
Thanks for sharing. We understand your concerns regarding the battery weight; to ensure a longer heating duration, the battery does require a certain capacity and weight. Battery runtime is also influenced by the ambient temperature, and the current design strikes a balance between runtime and portability. However, we will certainly pass your feedback along to our product team.
