“General household USB charger plugs do not work as they cannot supply the neccessary power to charge the battery. Must purchase a separate plug and make sure it meet the specs of the battery.”
Hi Brent, thank you for your review. Sorry for the unhappy shopping experience. To reduce our environmental impact, we no longer include a charger with our heated apparel. However, a USB charging cable is still provided, so you can use any charger with a USB-A port. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Hi Lori, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this.
“I purchased the Mini 5K Battery as a second battery for a dual zone jacket. It allows for extra time or to power the second zone. With the weather in Michigan, it's nearly a necessity!”
“I got this for my husbands jacket after a regular battery wouldn’t work. I wish it was a little lighter in weight. And after spending so much on a jacket it looks like the battery wouldn’t be so expensive.”
