“Upon reciecving the vest, I followed the instructions for charging the battery. That being done, the battery would not charge. I tried different outlets througout the house.
I called and left messages regarding the issue. I was assured that personnel was busy handling other calls and would be contacted shortly. That never happened.
Next was several emails without a response other than explaining the charging process that was included with the vest. All of a sudden, the battery charged and I thought all was well. That lasted for one wearing of the vest. Once again the battery will not charge past two lights.
I will once again begin the process of calling and emailing to see if the issue can be remedied. They either need to simply send a new battery. failing that, I will return the vest for a full refund!”
Hi Joseph, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this.
“I purchased this vest to wear under hoodies and other branded uniform items while working outside in the cold. It was bulkier than expected, but nothing that would be too cumbersome if the utility of it worked well. Unfortunately, it only provides mild warmth on the highest setting. I’ve worn it outside in 30° F weather and in a 65° meeting room. It did alright in the meeting room, but so does a light jacket. Additionally, if you were to wear it as outerwear and were attracted to a minimalistic design, be aware that if you turn it on, the logo is illuminated and not at all subdued.”
Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
“I was introduced to Ororo from a hunting buddy. I bought the vest, and a couple pair of socks for hunting. Keeping warm below freezing, for hours, while not moving, is a game changer. I like these Ororo products so much I bought a vest for my wife and a 2nd (non-camo) for myself. With Toasty Club points I got 2 battery cases to stay organized … and a carrying bag when traveling (Winter time) … plus a few T-shirts (and one for my hunting buddies).”
“This is a great addition to your cold weather gear; the settings make it easy to use inside or out; my husband has worn it to the Buffalo Bills football game and stayed very warm, he uses it in his office to be more comfortable............. overall a great item!”
