“I knew the item said, final sale. But I did not realize that meant that it was non-returnable. I always order a large for my husband, and it always seems to work out. I ordered a large for him and this vest, and it is too small. I went online to start the process of returning it, but was informed that was not a possibility. Very disappointed!!!”
Hi, Carlyn. Thank you for your review. Please kindly note that Final Sale items are not eligible for return or exchange. If you have any questions, please feel free to reach out to us at support@ororowear.com. We would be more than happy to help.
“I purchased a vest for myself and my husband last year, and I purchased this one for my son. I wasn't sure if he would really wear it, but he really loves it and wears it everyday. I love mine and my husband wears his if it's really cold outside. it is great. I am always cold.”
Hi, there. Thank you for your review. Please kindly note that final-sale items are not eligible for return or exchange. If you need any further assistance, please feel free to reach out to us at support@ororowear.com. We would be more than happy to help.
Hi, Wesley. Thank you for your review. After checking our records, we found that we did not receive your previous emails. Our support team will reach out to you as soon as possible to assist you further.