“While i used the sizing directions I believe the gloves fit to tight for me to be comfortable in them for very long. Also the didn't feel very warm and did not keep my hands warm very much longer than any other gloves i've tried. Since I wore the gloves to try them out the company will not allow me to return them. I can only ask "How can you find out if you like them and check to see if they work as expected if you cannot wear them?" I can't recommend them or the company.”
Hi Keith, thanks for sharing your feedback. Warmth and fit perception can vary based on individual preferences and how the gloves are worn. For hygiene reasons, worn gloves are not eligible for returns, as outlined in our policy. We appreciate you taking the time to share your experience.
“We paid extra for expedited shipping, but according to the tracking number we were given, they were never actually shipped. They were quick to issue my refund, though, so that much was appreciated.”
Hi there, thank you for sharing your experience.
We’re sorry for the confusion and frustration surrounding the expedited shipping, and we understand how disappointing that must have been. We’re glad we were able to process your refund promptly. Thank you for taking the time to let us know.
Hi Rebecca, thank you for sharing your feedback. We’re glad to hear the gloves provide good warmth. We understand your concerns about the fit and the battery placement at the cuff. The wrist area is adjustable, which may help improve comfort, and your comments have been noted and shared with our product team for future consideration. We appreciate you taking the time to let us know about your experience.Thanks for your patience.
“Overall a decent product that will keep your hands from freezing. Sizes run small in the palms and fit snug. The seam at the wrist should be below the wrist not above. This does not effect the coverage just the confort. The leds on the batteries and gloves make the gloves easy to use look cool at night.”
“These gloves give you a lot of dexterity. And they can stay warm all day because of the large battery. But, the battery is not so large that you notice it while you’re skiing. You can leave them on the blue setting all day long. Although they are warm enough that you don’t necessarily need to have them on all day. They also work fairly well with the iPhone. The fingertips have something in them that allows you to scroll on your phone and answer phone calls.”
Hi Edward. Thank you for your review. If you have any questions or need assistance, please feel free to reach out to support@ororowear.com. We’re happy to help.