“I recieved these gloves and the batteries are bad. I am in the middle of getting them replaced. The down side of recieving something that does not work from Ororo is you have to send them video's. Once they verify the product is bad through video they send you a label. Once they verify your product has been recieved they will then send you a replacement. This is a very long process I am going on week 2. For a second week in a row I will be unable to use this product.”
Hi Anthony, we’re truly sorry for the inconvenience and frustration caused by the replacement process. We completely understand how disappointing it must be to wait this long to use your new gloves. We’re already working to speed up the resolution for you. Your feedback is very valuable, and we’ll share it with our team as we work on providing better service for our customers.
“GLOVE LINERS ARE NOT WARM DESPITE BEING SET ON HIGH AND COVERED WITH A MITTEN. WEATHER WAS 25 F WITH NO WIND. VERY DISAPPOINTING. I HAD DONE EXTENSIVE RESEARCH BEFORE PURCHASING. HOW DO I RETURN AFTER ONE WEEK'S USE? I'M BACK TO CHEMICAL HAND WARMER PACKETS.”
Hi, Leslie. Thank you for your review. We understand that the warmth of our gloves didn't meet your expectations, even at the highest setting. Sensitivity to temperature varies, and personal preferences or external factors may affect warmth perception. If you need further assistance, feel free to contact support@ororowear.com. We're happy to help.
“I have a four star as I haven’t had a chance to properly try them out. I purchased because of having raynaulds. With an initial try on and getting them heated they seem to be what I am looking for. I like that they are not a bulky glove like most that I have looked at and if I would need a little extra warmth I can add a glove over them. Mostly will be used when walking my dog and will be much easier for handling a leash.”
“Mom has poor circulation in her fingers, and her fingers get very cold and painful , even while grocery shopping. These liners help tremendously for comfort.”
“Unfortunately I thought these would be a lot warmer and would be able to withstand being outside in the winter in Michigan but they just didn’t seem to get warm enough. My husband will try to wear them under a bigger pair of mittens to see if they withstand the harsh winter.”
