Hi Paul, thank you for sharing your feedback. We’re sorry to hear that you haven’t received a response yet. Please rest assured that our customer support team is currently following up on your case and working toward a resolution. We appreciate your patience.
“I bought 7 heated vests for Christmas gifts. 3 male and 4 female. We all work in health care and everyone loved them. Easily exchanged 1 small female for a Med. Customer service was great and minimal turn around time.”
Hi Marjorie, thank you for sharing your suggestion.
We appreciate your feedback, and your comment about including an additional battery pack has been noted and shared with our team for consideration. Thank you for taking the time to let us know and for your support.