Superpro Reviews

4.7 Rating 80 Reviews

No.1 Choice of commercial cleaners.
A backpack vacuum provides the user with freedom and strong suction power to deliver high productivity and a deep clean for large scale commercial environments.
This vacuum includes a pre-motor cone filter, delivering cleaner air, and a premium motor to provide strong suction power to tackle your daily vacuuming tasks.
Superpro comes with our Ecoharness which features three levels of height adjustability, comfortable thick padding, a breathable mesh backing and is made from at least 50% recycled plastic materials.
You’ll enjoy an 18m long cord, allowing you to complete your vacuuming without having to switch power points all the time, and a cord holder to keep your cord neat and tidy, preventing tripping and tangling hazards.
There’s also an additional power outlet on the side of the machine which can be used to run compatible powered floor tools and accessories.
*Superpro comes with five disposable paper cone dust bags and two reusable SMS cone dust bags in the box.

No.1 Choice of commercial cleaners.
A backpack vacuum provides the user with freedom and strong suction power to deliver high productivity and a deep clean for large scale commercial environments.
This vacuum includes a pre-motor cone filter, delivering cleaner air, and a premium motor to provide strong suction power to tackle your daily vacuuming tasks.
Superpro comes with our Ecoharness which features three levels of height adjustability, comfortable thick padding, a breathable mesh backing and is made from at least 50% recycled plastic materials.
With an 18m cord, the compact Superpro offers a total cleaning surface area of 1159m2.
There’s also an additional power outlet on the side of the machine which can be used to run compatible powered floor tools and accessories.
*Superpro comes with five disposable paper cone dust bags and two reusable SMS cone dust bags in the box.

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

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Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

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“It's light compared to other vacuums, so a little easier on your back but the dust bag area is smaller then other vacuums, seema to fill up a lot quicker. Clients have also complained it's louder then the other vacuum I use. So the pacvac just sits in the shed and used for a spare, if something happens to the others. Definitely be my 2nd choice if I'm giving my advice.”

Helpful Report

Posted 2 years ago

Hi Vanessa, Thank you for taking the time to submit your review. We are sorry to hear that your experience didn't live up to our reputation. We've sent you a personal email to offer our help. We look forward to hearing from you and we hope together we can find a satisfactory solution. Have a fantastic day! Anna

Posted 2 years ago

“Excellent! This is the fifth vacuum cleaner we've bought in 15 years but is the only one that I would not at all be surprised to still be using in 15 years. The suction is excellent, and the in-box inclusions are generous to the point of probably being excessive for the home user but it does give confidence that you have everything you need for the entire life of the machine which, as already mentioned, I'm confident will be decades. The ONLY criticism I have is that there are times when the backpack is a little inconvenient for those quick around-the-house jobs, even if it is great for doing the whole house. I think an excellent optional accessory would be a wheeled base that would turn the machine from a backpack vacuum cleaner to a pull-along vacuum. As a matter of fact, I came here hoping that such a product might exist but, alas, it does not seem to. All-in-all though, this machine is excellent! Support an Australian company and get a great product while you're at it! Yanchep, Western Australia.”

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Posted 2 years ago

Hi Peter, Thanks for the 5 stars and for taking the time to submit your review. WOW! How wonderful to hear that you have been a long term customer and still enjoy using our products. We are immeasurably grateful to you for your amazing endorsement and sharing of your experience. We also appreciate your suggestion of a wheel based accessory and have passed it onto our design engineers for future developments. If you need anything, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help! Have a fantastic day! Anna

Posted 2 years ago

“Awesome product Awesome service, received in 4 days”

1 Helpful Report

Posted 2 years ago

Hi Marcus, Thanks for the 5 stars and for taking the time to submit your review. We are delighted you are enjoying your new Superpro 700 and immeasurably grateful to you for sharing your positive experience. If you need anything at all, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“Excellent vacuum comfortable to wear and has excellent suction”

Helpful Report

Posted 2 years ago

Hi Karen, Thank you so much for the 5 stars and for taking the time to submit your review. We spare no expense to ensure we deliver only the best products and we are delighted you are enjoying your new Pacvac vacuum cleaner and chose to share your positive experience here. If you need anything, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“Such a great vacuum, will be buying more for my cleaning business. Was using Pullman for 3+ years and Pacvac wins on every aspect - comfort, ease of use, suction, durability, design. The customer service from Pacvac goes above & beyond as well. Bonus that they’re an Aussie company. Quick shipping from WA to NSW. Can’t fault them.”

Helpful Report

Posted 2 years ago

Hello, WOW! Thanks for your amazing review and for the 5 stars! We are delighted that you are enjoying your Superpro 700 and greatly appreciate your wonderful feedback and sharing it here. We are truly privileged to have wonderful customers like yourself! If you need anything else, please don't hesitate to reach out to us on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“Well- designed and strikes me as good quality. I have found it is too heavy on my back, unfortunately. 5 kgs isn’t so much but a bit too much for a 68 yr old with hip/ knee issues. I just use the handle to move the backpack around. The turbo head is necessary for carpet, imo.”

Helpful Report

Posted 2 years ago

“Amazing vacuum I own 3 of them now. The only down side is the paper bags break EVERY time. You need to purchase separately the fabric ones. Also the cord is a nightmare and is very grippy gets stuck on everything.”

1 Helpful Report

Posted 2 years ago

Hi Candice, Thank you very much for taking the time to submit your review and for your ongoing support of Pacvac! We will reach out to you by private email to learn about the issues you have raised with the extension lead and disposable paper bags. We work hard to create enjoyable cleaning experiences with products that make people happy, so we are keen to understand more. Please kindly respond to the direct email we send so that we can offer our assistance. We look forward to hearing back from you. Have a fantastic day! Anna

Posted 2 years ago

“The Superpro 700 excelled in the everyday use being in the fitness industry for 16yrs we have used Provac cleaner products and without fail have keep our gyms free of dust and dirt and to a standard clients except…..”

1 Helpful Report

Posted 3 years ago

Hi Garry, Thank you so much for your fantastic feedback, which we greatly appreciate! Customer commitment Pacvac is deeply committed to ensuring customers have the best experience with our products and services, so it makes us very happy to know that you love our products as much as we do! We work hard to provide our customers with amazing products that also save time and money. We have created Pacvac Academy, https://academy.pacvac.com/ where you can follow a short video guide on how to wear and operate a backpack vacuum to get the maximum productivity gains from your investment. If you have any questions or comments, please reach out to us at support@pacvac.com and one of our friendly team will be in touch. We're here to help! Have a fabulous day! Anna

Posted 3 years ago