“I recently purchased the tipping kettle as my brother has a brain tumour and had strength in his right side. Since receiving the kettle he has become paralysed down one side and can no longer assist with food or beverage preparation. I rang Patient Handling to see if I could return the unopened kettle and Sandra was so helpful and accommodating to our situation and went above normal customer service to help me. She was so compassionate and in a really difficult time, I was beyond grateful to have received such support and help for a simple issue but one I needed to action. Thankyou so much Sandra.”
Hi Lee-Anne
Sandra is a truly kind-hearted person and we are so happy that you got to experience some of that. Thank you for taking the time to send us your feedback. We have shared this with the team - Best regards, the team at PH
