Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards
Hi,
Thank you for taking your time to leave a review. We are so pleased you had an excellent customer service experience at the Worcester store!
We look forward to you shopping with us again.
Kind regards
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our service to you and returns process. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great online shopping experience.
We look forward to you shopping with us again.
Kind regards
Hello, thanks so much for the feedback. I can see it has been under 14 working days and see we have resolved this however, I am so sorry for any inconvenience caused.
Hello, thanks so much for the feedback. I am so sorry that you are yet to receive your refund. Returns can take 14 working days to be processed, if after this you have not got a refund then please send us a photo of your proof of postage receipt and we will get this refunded for you.
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you've had a smooth shopping experience with us.
Kind regards,
Phase Eight Customer Care
