“I ordered this dress for my daughter’s wedding. I really liked the dress and it fitted me well. Looks exactly like the picture shown. I wasn’t sure if it was the right one for me so I returned it. I now wish I had kept it. I’ve looked on line to re order but now no longer in stock. I will keep looking .”
Hi there Thank you for taking the time to leave this feedback.
I am very sorry to hear that you received a faulty item, this is not a reflection of our usual high level of service at all. I apologize that we do not offer an exchange service, I will of course pass this feedback onto the team, as we are always looking at ways to improve the service we provide for customers. I am glad to hear that you received a swift refund.
Kind regards
Phase eight customer care
Hello there,
Thank you for taking the time to leave us feedback.
We are glad that you are satisfied with our quick delivery service and that the item met your expectations.
We hope to see you again soon.
Kind regards,
Phase Eight Customer Care
