“I liked this dress but unfortunately I didn’t feel it suited me . I think you would have to be quite careful when wearing the dress, that it didn’t get plucked.”
“Ordered this dress for my sons wedding. Dress itself is nice but the embroidery is dreadful as stitching coming undone in 2 places. Ordered again in the hope this was a one off but no it was the same again. For the price of this dress I'd expect better. And obviously no quality checks done before delivery. And I didn't get refunded the postage, which I think you should do when it's a quality issue”
Good afternoon
Thank you for your feedback. We’re glad to hear your shopping experience was fine, but we’re sorry to hear that the quality didn’t meet your expectations, especially for the price. This is certainly something we take seriously, and we’ll make sure to pass your comments along to our team for review. We always want to ensure that our products meet the high standards our customers expect.
We appreciate you sharing this with us, and we hope to provide a better experience next time.
“I was happy with the style of this dress, however I was very disappointed with the quality. It arrived with several pulls already on the embroidery and came with a warning about avoiding sharp objects during dry cleaning. I can’t imagine what wearing the dress would be like, as it could snag on the slightest thing.”
