Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our returns service, I will be passing this onto the relative people to investigate for the future.
Kind regards,
Hi Sabine,
Thank you for taking the time to leave this feedback. This is not up to our usual high level of service you should expect from us and we sincerely apologise for this. A member of the team will be in touch with you to resolve this query via email.
Kind regards,
Phase Eight customer care
Hello,
Thank you for your review. It is most important to us that our customers have an enjoyable and smooth shopping experience with us at Phase Eight and I am disappointed that we have let you down on this occasion. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. If you still need our assistance our customer care team will be happy to assist you. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hello,
Thank you for taking the time to leave us feedback.
We are pleased to hear that you are happy with our service and our products, it is always nice to hear that we are on the right track in satisfying our customers.
Kind Regards,
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our level of service.
We hope to see you shopping with us again soon.
Kindest Regards
Phase Eight Customer Care
