“Should have been a lovely dress but when it arrived it had a fault in the material which you don't expect from a dress costing £149. Will not be shopping at Phase Eight again.”
Hi. Thank you for taking the time to leave this feedback, I am sorry to hear that your delivery did not run as smoothly as it should have, This is not the usual high level of service you should expect from us. I will of course raise this issue, to prevent this from happening in the future. I am glad to see that you have now been refunded for the order. Kind regards
Phase eight customer care
Good afternoon
Thank you for taking the time to leave a review on your purchase with Phase EIght and it's a shame the Jackie dress was not perfect for you. We are pleased you found the return process to be quick and easy.
We hope you continue to enjoy shopping with us.
Phase Eight Customer Care
Hi
Thank you for taking the time to leave this feedback, I am delighted to hear that you are happy with our service. We are always looking at ways to improve our service and packaging, I will pass this feedback on to the team. We look forward to you shopping with us again soon.
Kind regards,
Phase Eight customer care
