“I bought this dress in preparation for my daughter’s wedding in a couple months time. It is almost perfect although a bit low cut for my taste (and the occasion), a safety pin may be needed!
It fits really well and is good quality complete with lining. The length is just right for me at 5’6”, below the knee but not halfway down my calf.”
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear you had a great shopping experience with us!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hello,
I am sorry that you are not happy with the time taken to respond to your email. We do try to reply within 48 hours but on some occasions during busy periods this can take a while longer.
If you do still need our assistance, please get in touch with our Customer Care Team who will be happy to help you, by Webchat or email.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
