“Nice dress, lovely material but literally no fastening to keep the dress securely on - a wrap dress just held on by a tie belt which meant it gaped from chest to waist”
“what a lovely dress material feels good, I brought a size up as it did show a few lumps and bumps around the tummy area. feels really comfy can't wait to wear it.”
“I bought this pretty dress in the sale at a very good price, it is a pretty shade of pink, lovely soft fabric that hangs very well and also very flattering. I’m only 5’2” and I bought a size 10 - it fits perfectly and i was worried it may be too long on me but it’s perfect. I shall be wearing this lovely dress to my nieces wedding in March”
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
Hi There,
Thank you for taking the time to provide us with feedback!. I am very sorry to hear that you are disappointed with the garment and it was unsuitable for you. I have now passed this on to our technical team to review for the future as we want our sizing and styling to be as accurate as they possibly can. I hope you were able to receive a swift refund and have found an alternative item. Please do get in contact with our customer services team so we can assist you further.
Kind regards,
Phase Eight Customer Care
Hello,
Thank you for taking the time to leave this feedback.It is always great to hear a customer has received excellent customer service! Thank you for the suggestion of wide fit shoes, I will of course pass this feedback to the garment team.
We hope you feel fabulous in your new outfit and get to wear it on many occasions. We look forward to you shopping with us again soon. Kind regards,
Phase Eight Customer Care
