Hello Jayne,
Thank you for taking the time to leave us feedback, and I am very sorry to hear that your garment arrived in the condition it is in. This is not up to our usual level of service at all, and I will pass this on to our warehouse manager to look into to ensure that this does not happen again.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear you had a smooth shopping experience with us!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Thank you for your feedback,
I can only apologise for this the warehouse have been made aware of this issue, Our stores can press any items that arrive creased or we will cover to have this done at a dry cleaners up to £20 if a receipt is produced.
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
