Thank you for your feedback,
I am glad that a resolution was found to repay your postage on this issue, I am sorry though that you could not obtain the correct label to return your items
Hello Sheriene,
Thank you for taking the time to leave us your feedback and we are very pleased to hear you are happy with our Aberdeen store service and return process. We hope you enjoyed wearing our products! Your compliment was passed onto our store!
Thank you for shopping at Phase Eight!
Kind regards,
Phase Eight Customer Care
“Lovely Adeline dress. Purchased fir daughters wedding. Ordered size 22 which was a little on the large size so I re-ordered the same dress in a 20. Perfect fit!! Returned the size 22 in its original condition and received a full refund. So easy and efficient.”
Hello, thank you for your feedback.
We appreciate the fantastic review and are glad we could be of service.
If you have any further needs or questions, please reach out!
Kind Regards
Thank you for taking the time to leave us feedback.
We are so pleased that the dress arrived quickly however we are sorry that the size was too big.
We hope you found something that was more suitable for you.
We hope you have a lovely evening.
Kind Regards,
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you've had a great shopping experience with us.
Kind regards,
Phase Eight Customer Care
Hello, thank you for your feedback.
I am so glad to hear you are happy with your experience with us.
If you require any further assistance, please do not hesitate to contact us again.
Kind regards
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you're happy with your new dress and that you had great service in store when collecting.
Kind regards,
Phase Eight Customer Care
