“Terribly creased, flower attachment has a safety pin to attach to the dress, which was a bit of a faff and felt cheap. Didn't match the price tagā¹.”
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment has become faulty in the way it has, this is not the usual quality of our garments we can assure you. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards,
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
