Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
It's fantastic to hear that you've had such a positive experience with the products and service from Phase 8! Excellent service, quality products, and helpful staff are key factors in a satisfying shopping experience. It's also great to know that online ordering and returns were easy and efficient. Happy shopping!
Hi, it's great to hear that you found your wedding outfit from Phase Eight easy to put together. We hope you have a wonderful time at the wedding, and if you ever need assistance or have more feedback, don't hesitate to reach out. Thank you for your brief comment!
Best Regards
Hi! We're delighted to hear about your positive experience with the website's navigation and that you were able to wear the dress for your daughter's wedding. Enjoy your stylish and memorable Phase Eight outfit!
Best Regards
Hello, Thank you for taking the time to leave us some feedback, we appreciate your feedback along with the 2 star rating and hope next time we can achieve our usual 5 stars.
Our returns can take up to 14 working days, sorry if this was a little longer than expected. I can see this has been resolved now and I do hope to welcome you back as a valued Phase Eight customer again soon.
Best wishes, Victoria @ Phase Eight Customer Care
Hi There,
Thank you so much for your feedback. 'm glad to hear that you had a great shopping experience with excellent service and a perfect product. It's also reassuring that the returns process for the surplus item was straightforward. Have a lovely rest of your day.
Kind regards,
