“Lovely length as I am short I do find it difficult to find a nice length. Wearing it to my daughter's wedding bought the fascinator to match. Can't wait to wear it.”
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
Hi There,
Thank you so much for your feedback.
I'm sorry to hear about your frustrating experience with the customer service in the store. It's understandable that you're disappointed, especially considering the significant amount of money you were spending. We are sorry to hear of your disappointment with the service you have received in store. I can assure you this is not how we want our customers to feel when they are in store. We will be passing this onto the area manager to be looked into for the future.
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you are happy with your new items./ We're sorry to hear there was a delay in this reaching you, but I'm glad we were able to keep you in the loop.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
