Hi There,
Thank you for taking the time to provide us with feedback. I am very sorry to hear that you are disappointed with the fit of this garment and it was unsuitable for you. I have now passed this on to our technical team to review for the future as we want our sizing and styling to be as accurate as they possibly can. I hope you were able to receive a swift refund and have found an alternative item. Please do get in contact with our customer services team so we can assist you further.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us.
Kind regards,
Phase Eight Customer Care
“Didn’t fit great.Sowing was poor,.the stitching made the garment look slightly pulled down the front.,making it look a bit cheap. Liked colour and design..”
Hi there,
Thank you for your positive feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Phase Eight Customer Care
Hi there,
Thank you for getting in touch.
I am so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Hello Emma,
Thank you for taking the time to leave this feedback. I'm sorry to hear the garment did not meet your expectations. I have passed this on to our technical team to review for the future. Please allow up to 14 working days, excluding weekends and bank holidays, since the date you posted it for the refund to be processed and a confirmation to be sent.
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for your feedback. we are very sorry to hear this item was unsuitable for you. We hope you were able to receive a swift refund and were able to find a suitable alternative.
Kind regards,
Hello,
Thank you for taking the time to leave us feedback.
We are pleased to hear that you are happy with our service, it is always nice to hear that we are on the right track in satisfying our customers.
Kind Regards,
