“Lovely dress. Fits true to size. I am 5’6” and it came below my knees. The zip was a little awkward going over the waist seam. I returned it as it wasn’t quite dressy enough for the occasion.”
“Comfortable, elegant and useful for many occasions from lunch to a wedding.
I felt well dressed. My friend was complimentary when she commented on the back V neckline.”
Hello Yvonne,
Thank you for your lovely feedback! We're delighted you're pleased with the dress and its beautiful embroidery detail. Please don't hesitate to reach out if you have any further questions or need assistance.
Kind regards,
Phase Eight Customer Care
“The dress was very well made, with lovely attention to detail. I really liked the elbow length sleeves in the finer material, a lovely finishing touch. As I am only 5 feet tall, even with the petite fitting I needed a low-back bra just to hide the tiny bit of bra that was visible.”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
Hi,
We're delighted to hear that you found it easy to order from us and that the descriptions and photos were helpful! We're glad that the items you received were of good quality, well-made, and fit well. It's also great to hear that the returns process was easy and trouble-free for the items you decided not to keep. If you need any further assistance or have any questions, please don't hesitate to reach out.
Best regards.
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the in-store service provided and we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
