Hello Kate,
Thank you for taking the time to leave this feedback.
It is always great to hear a customer loves their new purchases and the delivery was prompt! We look forward to you shopping with us again soon.
Kind regards, Phase Eight Customer Care
Hello,
Thank you for taking the time to leave us feedback.
We are very sorry to hear that you was disappointed with our website, please be assured that this is not reflective of our usual standards and your feedback has been passed onto the relevant departments to prevent this from happening again in the future. We do hope that you found our returns process easy and received a swift refund.
Kind Regards,
I can only apologise for this the warehouse have been made aware of this issue, Our stores can press any items that arrive creased or we will cover to have this done at a dry cleaners up to £20 if a receipt is produced.
“the dress did not quite look right on me, we felt it almost needed something round the waist and the fabric up close is very pretty but from a distance not special enough for the occasion i need it.”
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you received wonderful customer service from our lovely Truro Team, I have passed your comments along to the store manager.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you've had a great shopping experience with us and you are happy with your new outfit!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your feedback, we're so pleased to hear you had a great shopping experience with us! We're sorry the colour was unsuitable and you needed to return it.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
