Hi there, Thank you for taking the time to leave this feedback, I am delighted to hear that you are happy with our service. I hope your wife is are enjoying your new purchase! We look forward to you shopping with us again soon.
Kind regards,
Phase eight customer care
Hi there,
Thank you for taking the time to leave us feedback.
We are very sorry to hear that your order was delivered to an incorrect address, this is not up to our usual standard at all, and we have passed this on to the carrier to make sure this does not happen again in the future.
We are happy to hear that you are satisfied with the fit of your jumpsuit and cannot wait to wear it.
We hope to see you soon.
Kind regards,
Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
“Two same size items ordered in different colour.
One I couldn’t do up & the other although I could do up the neck was off line revealing bra strap on just one side!
I am to be Mother of the Bride & thought for the money one of these outfits would be fabulous.
Extremely disappointed with lack of consistency in sizing & the cut!
I am returning them both.”
Hello,
Thank you for letting us know exactly what you didn’t like about your order, this means we can make the design team aware so they can aim to improve future designs.
I do hope that you will find something that fits you perfectly as Mother of the Bride.
Thank you for taking the time out of your day to provide us with your feedback and for bringing this to our attention, as we value your feedback.
Best wishes.
Kay @ Phase Eight Customer Care
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards
Phase Eight Customer Care
“Lovely style and colour, but unfortunately sizing just not right for me, so had to return. Small fit at top for larger bust., so ordered one size bigger than usual , but then too wide at shoulders and hips Very long, so most people would have to have this shortened.”
Hello,
Thanks for your feedback.
Please note you will receive your refund within 14 working days of returning.
We look forward to you shopping with us again.
Kind regards
