“I am very happy with it! The dress is very chic. The material is stretch so it fits well. I have size 38 but I am 63 so it was exciting whether the waist size would be right. But it fits perfectly!
Because my arms are not so nice and tight anymore, I made lace sleeves myself and I also glued the pin with lace because I thought it was very shiny.
One downside: I thought it was a shame that the code for the promised 10% discount for the first order was not recognized and that I also had to pay shipping costs, while the dress costs 150 euros and should therefore be shipped free of charge.”
Hello Ria,
Thank you for your feedback. I'm pleased to hear that you’re happy with the product, but I’m sorry that our service did not meet your expectations.
We always strive to provide the best experience for our customers, so I truly appreciate your comments. Rest assured this has been passed on to the relevant team as feedback.
Best regards, Phase Eight Customer Care Team
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our returns service, I will be passing this onto the relative people to investigate for the future.
Kind regards,
“Sadly, I forgot to sign up for 10% discount, and Yet I am still receiving numerous emails. Although I love my dress, it arrived very creased and is it almost impossible to iron inside out due to the lining and numerous folds in the fabric. I wish I had purchased it in store”
