Good morning Alexandra,
Thank you for taking the time to leave us your feedback.
It's a shame to hear that you received poor quality Naomi Spot Chiffon Dress and the customer service received was also poor. We will be sure to pass your feedback onto the team and I can see your order has now been refunded, I do hope you are in receipt of the refund.
I apologise for the disappointment this has caused.
Kind regards, Phase Eight Customer Care
